We would like to accommodate your busy schedule and understand when you must miss an appointment due to medical and personal emergencies. However, when you do not call our office to cancel your appointment, you may be preventing another patient from receiving care.
We charge a $50 no-show fee if your appointment is not cancelled/rescheduled 48 business hours prior. If you reach our voicemail, please leave a message. Medical emergencies notwithstanding, all other personal emergencies will be evaluated on a case-by-case basis.
If you are running more than 15 minutes late, please call our office to inform us. We will do our best to accommodate you, but you may be rescheduled. If you reach our voicemail, please leave a message. Patients who arrive more than 15 minutes late without informing our office will have to reschedule their appointment.
Please call our office 48 business hours prior to your scheduled appointment, at (949) 877-7910, Monday to Friday, from 9:00 am – 5:00 pm. Please leave a message if you are calling after hours. Leaving a message is critical if you are calling after hours. A missed call without a message is not sufficient for cancelling your appointment. Also note, calling to cancel/reschedule on a Saturday or Sunday for a Monday appointment will result in a no-show fee.